Policies
Guaranteed Check-In time: 4:00pm.
Early check-in can be requested day of arrival and we will do our very best to accommodate this as soon as your room is available. In the meantime while you might have to wait, you're welcome to explore the many local shops and dining spots that Roslyn has to offer.
Check-Out time: 11:00am.
Late check-out can be requested day of departure and is subject to a fee.
Cancellation Policy
Cancellations must be made no later than one week in advanced of your check-in date for a full refund (unless stated otherwise). Your 30% deposit charged at the time of booking is non-refundable beyond this point. The remaining balance is charged two days prior to your arrival date, and at this time your reservation is non-refundable and cannot be changed to a future date.
Lobby Open Hours
Our lobby is open 10am to 6pm daily except for Wednesdays (closed). If you need any assistance outside of our operating hours please call our non-emergency after hours phone at 509.412.4502.
Same Day Reservations
All same day reservations must be made in person over the phone to ensure that your unique key-code is made for you, and that you are able to access your unit successfully. Please call our non-emergency after hours phone to book 509.412.4502.
Group Reservations
If you're looking to reserver several rooms for a larger group, please contact us directly at 509.649.3852 or info@hotelroslyn.com as we can setup a rooming block for you that can be personalized to reflect your exact needs.
Pets
Pets are allowed to visit in our lobby only, all room types have a strict no pet policy.
Gift Cards
The perfect gift for friends, colleagues or loved ones! We offer gift cards for purchase in our lobby, and over phone, which can be used towards a reservation in any of our room types, and/or in our Boutique located in our lobby.
Damages
Hotel Roslyn reserves the right to charge for any damages incurred to the property by guests during their stay and may apply an additional cleaning fee as a result of the damages. All of our rooms, patios, and common areas are non-smoking and is subject to a fee if ignored.